Privacy Policy

1. Introduction

Welcome to Cherished Memories. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us (e.g., through our contact or quote request forms).

• Personal Data: Name, email address, phone number, and any other information you choose to provide in your messages. This is collected solely via our contact or quote request forms.
• Anonymous Usage Data (Vercel Analytics): We use Vercel Analytics to collect anonymous, non-personal data about website usage, such as page views, unique visitors, and referral sources. This helps us understand how our website is performing and improve user experience. Vercel Analytics may use cookies or similar technologies for this purpose, but this data does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

• Process your inquiries and provide you with quotes or services.
• Communicate with you regarding your requests or services.
• Analyze anonymous usage trends (via Vercel Analytics) to improve the efficiency and operation of the Website.

4. Disclosure of Your Information

We do not share personal information collected through our forms with third parties, except as described below:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Anonymous Usage Data: Anonymous usage data collected by Vercel Analytics may be processed by Vercel in accordance with their privacy policy.

5. Data Security

We use administrative, technical, and physical security measures to help protect the information you provide to us. While we have taken reasonable steps to secure this information, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

• The right to be informed about the collection and use of your personal data.
• The right to access your personal data.
• The right to rectification of inaccurate personal data.
• The right to erasure (to be forgotten).
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.

To exercise any of these rights, please contact us at contact@cherishedmemories.com.

7. Cookie Usage

Our website primarily uses cookies through Vercel Analytics to collect anonymous usage data, such as page views and unique visitors, to understand website performance. These cookies do not identify you personally. We do not use other cookies for tracking, advertising, or personalization purposes. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Cherished Memories
123 Memorial Lane, Pittsfield, IL 62363
contact@cherishedmemories.com
(217) 555-0123